Frequently asked questions

The price depends on the language, page count, layout, deadline and any extra steps (apostille, legalisation, consular fees). To avoid surprises, we give you a fixed quote after seeing the document, free and within one business day.

No. Everything is done remotely: send your documents via the form or by email and we deliver by tracked post and/or electronically, anywhere in France or abroad.

French sworn translations are widely recognised. Where the destination country requires it, we add an apostille or arrange legalisation.

Yes. Our translators and interpreters are bound by professional secrecy and your files are only used to process your order.

Bank transfer and card. Payment is made once you accept the quote.

In France both terms refer to the same thing: a translation signed by a translator registered with a court of appeal or the Court of Cassation, who certifies it matches the original.

Yes. Translations by a translator on a court of appeal list are accepted by préfectures, town halls, notaries, courts, OFII, ANTS and universities.

No, a clear copy is enough for most translations. The quote tells you if the original is needed, for example when an apostille is required.

The price depends on the language pair, volume, layout and deadline. Send us the document and you will receive a fixed price within one business day.

An apostille is a single step valid between Hague Convention countries. Legalisation applies to other countries and often involves several steps, including the consulate.

In most cases, yes: the sworn translator's signature can be apostilled. Some countries want the apostille on the original, others on the translation, so we check before starting.

It depends on the competent authority and the time of year. You get a realistic estimate with your quote.

An apostille is issued by the country that issued the document. For a foreign document we can arrange the apostille in the country of origin through our network.

It depends on whether it has joined the Hague Convention. Tell us the country and the document and we will reply with the exact procedure.

Often yes, especially where French is not an official language. We handle the sworn translation and the legalisation in one file.

Yes, legalisation is done on the original or a certified copy. We explain how to send it to us securely.

Yes, for many countries, through our network. Timing depends on the country and registry; you get an estimate with your quote.

Many authorities require a certificate issued within the last three or six months. We check the receiving body's rules and order a new copy if needed.

For some documents, yes. We provide the template for you to sign.

When one spouse does not understand French, the town hall usually requires an interpreter, often a sworn one. Check with your town hall; we can help you do that.

Yes, by phone or video call, which cuts travel costs for short appointments.

Ideally one to two weeks, more for a conference or rare language. Urgent requests are handled subject to availability.